Ascension continues to work expeditiously alongside industry-leading cybersecurity experts in our efforts to safely restore systems across our network. Please know our hospitals and facilities remain open and are providing patient care. Patients should continue to visit the regional updates portion of this webpage for the latest information on a state-by-state basis.

Ascension continues to make progress in our efforts to safely restore systems across our network. Restoring our Electronic Health Record (EHR) continues to be among one of the top priorities of our recovery process.

To date, we have successfully restored EHR access in our Florida, Alabama, Tennessee, Maryland, Central Texas (Ascension Seton and Dell Children’s hospitals), and Oklahoma markets. We are still working toward completing EHR restoration across our entire ministry by June 14.

For patients who receive care in Florida, Alabama, Tennessee, Maryland, Central Texas, and Oklahoma, access to your patient portal has been restored. However, please note that medical records and other information between May 8th and June 6th may not be accessible as we work to update the portal with information collected during the system downtime. For record availability during that time frame, please contact your clinician’s office. Please note that, due to high volumes, responses to portal messages may experience a slight delay.

Thank you to our patients and community for your patience and support, and to our dedicated clinicians who continue to provide quality care.