Customers without service can take advantage of special payment plan in October
Overland Park, Kan. – Oct. 1, 2021 – Colder temperatures are on the horizon, and Kansas Gas
Service urges customers with inactive service to sign-up for a special offering. During October,
customers who have exhausted standard payment arrangement opportunities can make a down
payment to restore their service.
“We understand many customers continue to navigate through the challenges of the pandemic,
and we don’t want any of them to go without their natural gas service,” said Abbey Frye, director
of Customer Service for Kansas Gas Service. “By taking advantage of this special offer to
re-establish service now, those customers can also avoid the winter rush that brings longer wait
How to sign up for the payment plan:
• CALL – Call the Kansas Gas Service Customer Contact Center at 800-794-4780.
• PAY – Pay one-fourth of the total account balance. The company will bill the remaining
balance in six monthly installments.
• SCHEDULE – Schedule service restoration. Customer Service Representatives are
available to assist Monday through Friday, 7 a.m. – 7 p.m.
Customers who are experiencing financial hardships may qualify for assistance through several
programs and community agencies. Visit the KansasGasService.com/Cares for energy assistance
About Kansas Gas Service
Kansas Gas Service provides a reliable and affordable energy choice to more than 640,000 customers in Kansas and
is the largest natural gas distributor in the state, in terms of customers.
Headquartered in Overland Park, Kansas Gas Service is a division of ONE Gas, Inc. (NYSE: OGS), a 100-percent
regulated natural gas utility that trades on the New York Stock Exchange under the symbol “OGS.” ONE Gas is
included in the S&P MidCap 400 Index and is one of the largest natural gas utilities in the United States.
For more information and the latest news about Kansas Gas Service, visit kansasgasservice.com and follow its social
channels: @KansasGas, Facebook, Nextdoor, LinkedIn and YouTube.