Mercy’s New Home Health and Hospice Partnership

Mercy and Integrity to join forces to coordinate home care and hospice across the region

 Not all healthcare happens in a hospital or a doctor’s office. Patients who head home after a surgery or serious illness often require some time to continue healing at home, and chronically-ill patients must manage their conditions at home daily.

For patients in either situation, having quality health care in their home can be the key to living their best life.

To provide that crucial service, Mercy and Integrity Home Care + Hospice are joining forces to more closely monitor and assist patients and their families throughout their healthcare journey.

Integrity serves many patients throughout the region,” said Jon Swope, president of Mercy Springfield Communities and president of Mercy’s central region. “We plan to integrate Integrity with our electronic health record, so our doctors and clinical teams will be able to monitor and respond to even more home care patients’ conditions. That kind of coordinated care will reduce unnecessary emergency room visits and hospital readmissions because we can intervene more quickly.”

To create this fully integrated home care system, Integrity will merge Mercy Home Health & Hospice into its operations throughout southwest Missouri and southeastern Kansas. As a partner, Mercy will become a shareholder of Integrity and a member of the board of directors. While the company’s name will remain Integrity Home Care + Hospice, the logo will include information about its partnership with Mercy. Together, the two systems will become an even stronger home care and hospice team to serve the region.

We help patients and their families navigate the challenging path of chronic illness, aging and end of life care in their homes, with an emphasis on their quality of life,” said Cliff Stepp, president of Integrity Home Care + Hospice. “Our goals include keeping chronically ill patients out of the hospital by monitoring their overall health and intervening before changes become serious. With skilled care, integrated medication management, and personal care services provided by an outstanding team of clinicians and caregivers, we’ll also closely support patients who choose us after they’re discharged from Mercy to home.”

As part of this new partnership, Mercy Home Health & Hospice co-workers in southwest Missouri and southeast Kansas will become a part of the larger Integrity team. Integrity Home Care + Hospice is headquartered in Springfield with offices in Joplin, Lebanon, Kansas City, Columbia, and St. Louis.

This partnership makes great sense,” Swope said. “Along with their great quality scores, Integrity shares our faith-based mission and core values and puts patients at the center of making decisions about their own care. Our caregivers do the same and I know they will be valuable members of this new organization.”

A transition team is in place, with plans to complete the work this fall.

Mercy, which services millions annually, and was named one of the top five large U.S. health systems in 2018, 2017 and 2016 by IBM Watson Health. Mercy includes more than 40 acute care and specialty (heart, children’s, orthopedic and rehab) hospitals, 800 physician practices and outpatient facilities, 44,000 co-workers and 2,100 Mercy Clinic physicians in Arkansas, Kansas, Missouri, and Oklahoma. Mercy also has clinics, outpatient services and outreach ministries in Arkansas, Louisiana, Mississippi and Texas. In addition, Mercy’s IT division, Mercy Technology Services, supply chain organization, ROi, and Mercy Virtual commercially serve providers and patients in more than 20 states coast to coast.

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