Join us for an upcoming Hospitality & Customer Service Training Workshop focused on turning good customer service into memorable hospitality!

ELEVATE THE CUSTOMER EXPERIENCE

Hospitality & Customer Service Training Workshop
with Tim Norrell, Founder of Passion Hospitality

Tuesday, October 20, 2026

⏰ 8:30 to 10:00 a.m.

Empress Event Center
7 N. Main St. | Fort Scott, KS
☕ Light refreshments will be provided!

Turn good customer service into memorable hospitality!

Join Tim Norrell, founder of Passion Hospitality, for an engaging and practical workshop focused on creating experiences that make customers and visitors feel seen, valued and appreciated.

This training will provide practical takeaways that you and your staff can begin putting to work immediately.

BRING YOUR TEAM!

This workshop is great for:

Business Owners | Managers | Frontline Employees | Retail | Restaurants | Lodging | Attractions | Professional Services | Anyone who serves customers or visitors

Whether you’re working directly with customers, managing a team, welcoming visitors or representing your organization, this workshop will offer useful ways to strengthen the experience you provide.

COST

$29 | Chamber Members
$39 | Non Members

REGISTER TODAY!

RSVP by Thursday, October 15

fortscott.com
620-223-3566

We hope you’ll join us and take advantage of this opportunity to bring your team, strengthen your customer service, and elevate the experience you provide!

Hosted by the Fort Scott Area Chamber of Commerce
Supported by Network Kansas