It’s Not Experience, It’s the Person
One of the most common debates in leadership revolves around hiring and promotion decisions. Should an organization select the individual with years of experience, or invest in someone with less experience but tremendous potential? After more than four decades in coaching, education, and administration, I have come to a simple conclusion: it is not experience that determines success. It is the person.
Experience certainly has value. Individuals who have spent years in a profession have faced challenges, learned lessons, and developed wisdom that can benefit an organization. However, experience alone does not guarantee success. I have seen highly experienced leaders struggle because they became resistant to change, stopped learning, or relied too heavily on what worked in the past.
On the other hand, I have watched organizations hire young leaders with limited experience who accomplished remarkable things. They brought energy, vision, work ethic, and a willingness to learn. Some built championship programs and transformed organizations. Others struggled because they lacked the personal qualities necessary to lead effectively.
What I have learned is that experience and age are not the same thing. There are individuals in their retirement years who step into leadership opportunities and thrive because they possess humility, character, and a desire to continue growing. There are others with the same amount of life experience who struggle. Likewise, some young professionals excel beyond expectations while others do not.
The determining factor is rarely age or experience. It is the person. Do they have integrity? Are they willing to work hard? Can they build relationships? Are they teachable? Can they adapt when circumstances change? Do they place the mission and people they serve above their own interests?
Scripture reinforces this principle. When the prophet Samuel was sent to anoint a new king, he assumed God would choose one of Jesse’s older, stronger, and more experienced sons. Instead, God selected David, a young shepherd boy. The Lord reminded Samuel, “People look at the outward appearance, but the Lord looks at the heart” (1 Samuel 16:7).
Jesus followed the same pattern. He did not choose the most educated religious leaders of His day. He chose fishermen, tax collectors, and ordinary men. What made them extraordinary was not their credentials; it was their willingness to follow Him and allow God to work through them.
Too often, organizations become fixated on years of experience while overlooking the qualities that truly drive success. Experience, training, and mentorship can help, but none can replace character, passion, commitment, and a servant’s heart.
When making leadership decisions, look beyond age and experience. Find the right person. If you find the right person, they will often find a way to succeed regardless of how much experience they have or do not have.
Thought for the Week, “Experience can teach you many things, but character determines what you do with what you’ve learned.” Jack Welch.
Dr. Jack Welch serves as President of Fort Scott Community College. With a career spanning professional sports, public education, and rural community development, he brings a servant-leader mindset and a passion for building trust-driven cultures that empower people to thrive in the classroom, on the field, and in life. He is also the author of Foundations of Coaching: The Total Coaching Manual.