TOPEKA – (May 3, 2024) -A Utah company will pay the state of Kansas $500,000 after agreeing to a consent judgement with the Kansas Attorney General’s Office, Attorney General Kris Kobach said. The allegations in the petition filed in Shawnee County District Court included that the company, Vivint, used deceptive business practices to pressure Kansas consumers into long-term contracts.

“Protecting Kansas consumers is our highest priority. Door-to-door transactions are an easy way for suppliers to take advantage of consumers through high-pressure sales tactics. We encourage every consumer solicited through a door-to-door transaction of any kind to thoroughly read and take the time to understand the contract before signing,” said Assistant Attorney General Sarah Dietz.

In addition to the monetary payment, Vivint agreed to change a number of its business practices including not allowing its employees to fill in customers’ names on electronic forms, allowing consumers to cancel their month-to-month services by phone or email, and providing customers with a copy of their extension or renewal agreements within three business days.

Attorney General Kobach encourages consumers who have questions about door-to-door sales or any consumer protection matter to call the Kansas Attorney General’s Public Protection Division at (800)432-2310 or email cprotect@ag.ks.gov.

Read the consent judgment here.